Frequently Asked Questions

Everything you need to know about your Decarba shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary depending on the destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Decarba accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across our collections to minimize our environmental footprint.

Can I change or cancel my order?

Orders are processed quickly, but we allow changes or cancellations within 60 minutes of purchase. Please contact our support team immediately if you need to modify your order.